Shipping Policy

This policy applies to tangible goods purchased from our store for addresses in the United States. Order handling usually requires about 1–2 business days. Expected travel time after dispatch is 3–5 business days. These windows are planning estimates and cannot promise a particular arrival date; holidays, weekends, weather, volume and carrier events may cause delays.

The checkout page determines available delivery services, pricing and whether an order qualifies for free shipping. Please enter a correct street address, email and telephone number. Tracking updates are sent when available, and carriers sometimes take time to record an initial scan. Delivery may be unavailable for some goods, destinations or address types.

If tracking is delayed, a parcel may be lost, a delivered scan cannot be located, or an order arrives damaged, send us the order number, checkout email, tracking reference and details. Search the property and ask household members before reporting a delivered package. Preserve damaged packaging and supply product and parcel images for our carrier review.

Email: turma9alter@gmail.com
Mailing address: 950 John Adams Pkwy, Idaho Falls, Idaho, 83401, United States
Phone: (980) 381-6339